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Our comprehensive Warranty Management System empowers manufacturers, distributors, and service centers to seamlessly handle the entire warranty lifecycle from registration and validation to repair tracking, claim settlement, and post-service reporting. The platform eliminates manual paperwork and delays through complete automation of in-challan, out-challan, and warranty claim workflows. Users gain real-time insights through an intelligent dashboard that highlights product performance, service turnaround times, and active warranty trends. With integrated notifications, analytics, and compliance-ready reporting, the system enhances transparency, ensures faster claim resolution, and strengthens customer trust across the service network.
Centralized Dashboard
The centralized dashboard offers a unified, role-based view of all warranty-related activities, including open claims, in-progress repairs, and completed services. Real-time insights help management and service teams stay aligned and proactive.
In-Challan Management
The In-Challan module simplifies the process of logging received items for repair or replacement. It ensures accurate data capture for product serial numbers, warranty status, and vendor or customer details, enhancing transparency and audit readiness
Out-Challan Processing
The Out-Challan module handles dispatch management for serviced or replaced items, linking every transaction to its warranty record. It helps maintain a clear audit trail while ensuring smooth coordination between service centers and logistics teams.
Warranty Tracker
The Warranty Tracker module enables complete visibility over each warranty case. From product validation to claim approval and repair updates, every stage is traceable—reducing duplicate entries, minimizing disputes, and improving accountability.
Real-Time Notifications
With intelligent notification controls, users receive instant alerts for key actions—claim approvals, shipment updates, expiring warranties, and more. This ensures timely communication and efficient service coordination across departments.
Inventory Management
The Inventory Management module ensures that spare parts and replacement items are always available when needed. It tracks stock movement, monitors low inventory levels, and maintains real-time visibility into component usage, helping service centers reduce downtime and optimize resource allocation.
How This Process Works?
Data Collection
Automated Matching
Exception Handling
Final Settlement